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It wasn’t the tip of the iceberg that sank the Titanic, it was the massive portion under the waterline. Best practices alone are not enough to change behavior. If you want to improve the performance of an individual or a team, it is critical to understand why they behave the way they do. That’s why we begin with the MindScan™ Assessment—a propriety axiological tool based on Dr. Robert S. Hartman’s Nobel-nominated science. 

It’s also imperative to uncover common themes that are holding the team and individuals back. The key component in the Awareness phase is the Gap Analysis.

During this phase, aided by the MindScan™ Report and Gap Analysis, we look to:

• understand each team member’s belief system
• discern the dynamics of the team’s relationships
• gain awareness of the team’s cross-conversations
• clearly define the organization’s values
• clarify the vision to which everyone is aligned
• establish the belief systems (for the firm, purpose, teams and individuals)

This is the “coaching” part—the part that allows us to focus on the people, and maximize the potential of each and every player.