A Leader Gets What They Exemplify And Tolerate

When I say “E.T.” people automatically think of the movie E.T. by Steven Spielberg. What I mean is that a leader gets what they (E) exemplify and (T) tolerate. It ties into the law of limited performance. People soon discover the level of performance you will settle for as their leader and then they gravitate to that level and that’s …

Goethe’s Creed

“If I accept you for who you are, I will make you worse, however, if I treat you as though what you are capable of becoming, I will help you become that.” ~ Johann Goethe, German Playwright and Author Everyone in their life needs somebody to expect greatness from them. It is absolutely essential, and when a person knows that …

The Law of Limited Performance

As a leader, what expectations are you putting forth? Everybody is going to rise to the level of expectation set forth by their leader. If on the first day of practice, a cross country coach tells his runners that they’re going to run 5 miles, that’s how far the runners will go. If that coach says that they’re only going …

Are You a Thermostat or a Thermometer?

In a leadership position, you have to realize that you are the one who sets the pace. You set the temperature for the organization, the team, the association. Depending on whether you’re a thermostat or a thermometer determines how you set the overall tone for your organization. A thermometer measures temperature. A thermostat, on the other hand, sets the temperature …

Lead First – Friend Second – Earn Respect First

The incredible basketball coach, Bobby Knight, coached for decades and he worked with various generations of student athletes. He was asked what his observations were of working with so many different generations of student athletes. Knight responded, “I noticed that today, kids are growing up in a world where too many of their parents are trying to be their friends, …

Be the Chief Evangelist Officer

The most successful people in the world – whatever their mission may be – they are the Chief Evangelist Officer (CEO). This is not the Chief Executive Officer, though they may hold that title. I myself hold the title of CEO, but I do not view my job as being the Chief Executive Officer. First and foremost, I view my …

3 Rules for Sales Success

Rule 1: Always be solving a problem If you are not solving a problem, it is going to be extremely hard to sell your product or your service. Organizations have to write out what the problem is that they are solving. The next question is, does the client or customer acknowledge that you are solving a problem? Do they see …

Have Daily Critical Numbers

You should have daily critical numbers that make your business or life work. For example, in the financial advising world, advisors set goals that are either a certain amount of revenue they want their practice to generate for the year or the number of clients they want to reach. Reverse engineer it so you know that each week you have …

Make Your Goals S.M.A.R.T.

Here we are, in a New Year and a new beginning. Are you excited about the possibilities of a fresh start? Did you make a New Year’s resolution? You’re not alone. I had a 15 minute wait on every machine at the gym the last 2 days. I wonder if those people will still be there in February. What do …

The 4 Rules of Business

Rule 1: Say please and thank you This rule is all about customer service. The business has to understand that their customer service can make them stand out and be remembered. Too often today, we get excited about receiving reasonable customer service. It’s exciting because we don’t expect outstanding customer service anymore. When we go to customer service, we assume …